Job Description

Our customer care associates understand the importance of teamwork and possess a “customer first” attitude. The right candidate also has excellent communication skills and the ability to multi-task and problem-solve.

Primary Functions:

• Act as a front-line representative of customer care
• Answer customer phone calls and emails
• Take fuel orders and service requests over the phone
• Process customer payments and post transactions
• Perform various customer troubleshooting and problem-solving tasks
• Some overtime is necessary (occasional nights/weekends)

Qualifications:

• A “customer first” attitude
• Excellent communications skills
• Ability to multi-task
• Problem-solving skills
• Computer skills including Microsoft Word and Excel
• Two-year college degree and/or equivalent customer service experience preferred
• Experience in electronic customer communications via email and online help a plus

Apply Today
 
We are looking for the right candidates to expand our family of employee-owners. Complete our online application today! If you have questions, call Gary Smith at 800-542-5552, ext. 1102 or email Careers@MainCareEnergy.com.